OUR POLICIES

Introduction

Welcome to Fasilat Elm. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect it.

Information We Collect

We collect various types of information to provide and improve our services:

  • Personal Information: This includes your name, email address, phone number, and other contact details when you register for our courses or subscribe to our newsletter.
  • Payment Information: We collect payment details such as credit card information to process your transactions securely.
  • Usage Data: We collect information on how you interact with our website and services, including your IP address, browser type, pages visited, and time spent on our site.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and gather information about how our website is used.

How We Use Your Information

We use the collected information for various purposes:

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share your information with:

  • Service Providers: We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, perform website-related services, or assist us in analyzing how our service is used.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We implement a variety of security measures to keep your personal information safe. While we strive to use commercially acceptable means to protect your personal information.

Changes to this policy

You have the right to:

  • Access and update your personal information
  • Request the deletion of your personal data
  • Object to the processing of your data
  • Withdraw consent at any time where we are relying on consent to process your personal information

Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Introduction

Welcome to Fasilat Elm. This Privacy Policy explains how we collect, use, and protect your personal information as an instructor with our e-learning platform.

Information We Collect

As an instructor, we collect the following types of information:

  • Personal Information: When you apply to become an instructor, we collect your name, email address, phone number, and other contact details.
  • Professional Information: We may collect information about your qualifications, teaching experience, and other professional credentials relevant to your role as an instructor.
  • Payment Information: If applicable, we collect payment details to process transactions related to your services as an instructor.

How We Use Your Information

We use the collected information for the following purposes:

  • To manage and facilitate your role as an instructor on our platform
  • To communicate with you regarding course updates, student inquiries, and administrative matters
  • To process payments and manage financial transactions related to your services
  • To improve our services and offerings based on your feedback and interactions with students

Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with:

  • Students: We may disclose necessary information to students enrolled in your courses to facilitate learning and communication.

  • Service Providers: Third-party companies and individuals who assist us in providing and managing our services, including payment processors and technical support providers.

Data Security

We implement appropriate security measures to protect your personal information. We strive to use commercially acceptable means to protect your data.

Your Rights

As an instructor, you have the right to:

  • Access and update your personal information
  • Object to the processing of your information
  • Withdraw consent for specific uses of your information
  • Request the deletion of your data, subject to contractual obligations

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the updated policy on our website or by other means of communication.

Introduction

Fasila Elm Institute for E-Training is committed to providing high-quality educational content and services. By registering with Fasilat Elm Institute and agreeing to the terms and conditions, you acknowledge and accept our automated payment system.

Automated Payment Terms

Please note that all payments are processed automatically. Fasilat Elm Institute accepts no responsibility for any automatic deductions after you have agreed to the terms and conditions and begun the registration process.

It is your responsibility to ensure that your payment method is still valid.

Refund Request 

Course fees are non-refundable and non-exchangeable under any circumstances. Once a student has accessed a course, viewed its content, or downloaded any materials, they are no longer eligible for a refund. All payments for courses, services, or related registrations are final and non-refundable. We do not offer any refunds, returns, or exchanges after payment has been completed.

By registering for any course, you acknowledge that you have read, understood and agree to be bound by these terms and conditions.

Agree To The Terms And Conditions Upon Purchase

By completing the purchase, you acknowledge and agree to the following:

All registration steps, product details, and service descriptions are explained before payment.

Confirmation messages and instructions are sent after the registration process is successfully completed.

It is your responsibility to carefully review all information before completing the purchase.

We strongly recommend that users read all the details and ensure their accuracy before completing any purchase.

Non-Refundable Items

Downloadable Content: Purchases of downloadable content, such as e-books, PDFs, or other digital materials, are non-refundable.

Certificates: Fees paid for certificates of completion are non-refundable once the certificate has been issued.

Platform And Service Updates

The academy reserves the right to modify or improve the content of the courses, platform, or services offered at any time with the aim of enhancing the learning experience.

New features may be added or some tools or content may be removed without prior notice if the need arises.

Continued use of the platform after any update constitutes implicit acceptance of the changes made.

Changes to Refund Policy

The Institute reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review the Refund Policy periodically for any updates.

Contact Information

For any questions regarding this Refund Policy, please contact us at:

Email: [email protected]

WhatsApp: 00971523349479